Transparency, fairness and your rights under Queensland law
Sultan Motors (trading name of Logan Auto & Smash Repairs Pty Ltd, ABN 33 692 670 205) is a licensed motor dealer operating under the Motor Dealers and Chattel Auctioneers Act 2014 (Queensland). All eligible vehicles sold by Sultan Motors are covered by a statutory warranty as required by Queensland law.
Statutory warranty applies to passenger vehicles, light commercial vehicles, and motorcycles that are sold for a price exceeding the threshold set by Queensland legislation. The warranty period is:
The statutory warranty covers defects in major mechanical components that were present at the time of sale and were not disclosed to the buyer. This includes engine, transmission, differential, steering, brakes, electrical systems, cooling systems and other major components as defined under Queensland law.
Extended warranty options may be available at point of sale. Please ask our sales team for details on extended warranty packages to give you additional peace of mind beyond the statutory period.
Contact us immediately upon discovering a defect. Do not continue driving the vehicle if it is unsafe to do so. Call us on 07 3090 3151 or email sales@sultanmotors.com.au. We will assess the claim and arrange repair or remedy in accordance with our obligations under Queensland law.
For more information on your rights, visit the Queensland Office of Fair Trading at qld.gov.au/law/fair-trading.
Sultan Motors is committed to fair and honest representation of all vehicles in our inventory. We encourage all buyers to inspect vehicles in person, conduct independent mechanical inspections, and seek any clarification before completing a purchase.
Under the Australian Consumer Law (ACL), you have rights that cannot be excluded, restricted or modified. These include guarantees that vehicles are of acceptable quality, match their description, and are fit for the purpose for which they are sold. Where a vehicle fails to meet these guarantees, you may be entitled to a repair, replacement or refund depending on the nature of the failure.
If a vehicle has been materially misrepresented in a way that was not disclosed at the time of sale, please contact us within 3 business days of taking delivery. We will review the matter and respond in accordance with our obligations under Queensland and Australian consumer law.
Under Queensland law, a 1-business-day cooling-off period applies to motor vehicle purchases made from a licensed dealer where a written contract is signed. The cooling-off period does not apply to vehicles purchased at auction or where the buyer initiated the contract.
Sultan Motors does not accept returns for change of mind. We strongly encourage all buyers to conduct a thorough inspection and test drive before purchasing. We are happy to allow independent mechanical inspections by a qualified mechanic of your choosing prior to sale.
Deposits paid to hold a vehicle are non-refundable unless Sultan Motors is unable to fulfil the agreed sale. Where a vehicle fails to meet the statutory warranty requirements within the warranty period, deposit and purchase refund rights are governed by Queensland consumer law.
Sultan Motors (Logan Auto & Smash Repairs Pty Ltd) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store and disclose your personal information.
We collect personal information that is necessary to provide our services. This may include:
We do not sell your personal information to third parties. We may share your information with finance partners where you have requested finance assistance, or with government authorities where required by law (including Queensland Transport and Main Roads).
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Our website uses SSL encryption (HTTPS) and our databases are password protected.
Our website uses cookies to improve your browsing experience and analyse website traffic. You can disable cookies in your browser settings, though this may affect website functionality. We do not use cookies to collect personally identifiable information without your consent.
You have the right to request access to, correction of, or deletion of your personal information held by us. To make a request, contact us at contact@sultanmotors.com.au. We will respond within 30 days.
If you have a complaint about how we have handled your personal information, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
By using the Sultan Motors website (sultanmotors.com.au) and our services, you agree to be bound by these Terms and Conditions. These terms are governed by the laws of Queensland, Australia.
The content on this website is for general information purposes only. Sultan Motors makes every reasonable effort to ensure accuracy but does not guarantee that all information is current or error-free. Vehicle details, prices and availability are subject to change without notice. All prices are listed in Australian Dollars (AUD) and are inclusive of GST where applicable.
All vehicle listings on this website are subject to prior sale. Sultan Motors reserves the right to withdraw any vehicle from sale at any time without notice. Photos are indicative of the vehicle and may not show all features or current condition. We encourage all buyers to inspect vehicles in person before purchase.
The finance repayment calculator provided on this website is for estimation purposes only. It does not constitute a credit offer, guarantee of loan approval, or binding quotation. Actual rates, fees and repayments may vary based on your individual credit assessment by our finance partners. Sultan Motors does not provide financial advice.
All content on this website including text, images, logos and design is the property of Sultan Motors or its licensors and is protected by Australian copyright law. You may not reproduce, distribute or use any content without prior written consent.
To the extent permitted by law, Sultan Motors excludes all liability for any loss or damage arising from your use of this website or our services, except where such liability cannot be excluded under Australian consumer law.
We may update these Terms and Conditions from time to time. Continued use of the website after changes are published constitutes acceptance of the updated terms.
Sultan Motors conducts PPSR (Personal Property Securities Register) checks on all vehicles prior to sale to ensure they are free of any registered financial encumbrances, reported stolen, or subject to an insurance write-off.
The PPSR is a national online register maintained by the Australian Government. A PPSR check reveals whether a vehicle has money owing on it (such as a car loan), has been reported stolen, or has been written off by an insurance company. Purchasing a vehicle without a PPSR check could mean inheriting the previous owner's debt.
All vehicles sold by Sultan Motors have had a PPSR check conducted. We will provide you with a copy of the PPSR certificate upon request. If you are purchasing privately or would like to conduct your own check, visit ppsr.gov.au.
All vehicles sold by Sultan Motors are accompanied by a valid Queensland Safety Certificate (roadworthy certificate) as required under Queensland law. This confirms the vehicle meets the minimum safety standards to be driven on Queensland roads at the time of inspection.
Our team is happy to explain any of the above in plain language before you commit to a purchase.
Last updated: June 2026 | Sultan Motors | Logan Auto & Smash Repairs Pty Ltd | ABN 33 692 670 205
